M-203: Community Leadership

Course Information

  • Learn how to work with leaders to achieve goals and set a positive tone for the community.
    This course shows you how to inspire the cooperation needed from board leaders and volunteers to achieve management goals. You’ll learn proven ways to motivate and guide community leaders and help board and committee members accomplish more at every meeting. Topics include:

    • Strategies for building better relationships
    • Preparing and running efficient meetings
    • Motivating and guiding board members
    • Encouraging interest and participation in committees
    • Developing election procedures
    • Organizing community records

    • Virtual Edition (Zoom): 2 days | 12-3 p.m. ET both days​
    • Classroom Edition: 1.5 day blended learning course:
      • Day 1: 9 a.m. - 5 p.m. (in the classroom)
      • Half-day: Online content including a multiple-choice examination. The exam and online material must be completed within 30 days of the live course. Results will be available immediately after completing the exam. The half-day program including exam can be taken from home, office, or anywhere with an internet connection.
    • Online Course: 4-6 hours​ to complete the course, plus 4 hours of study via reading assignments and discussion boards. Students have 4 months—120 days from purchase date—to complete the course and take the 60-minute exam to receive credit.

  • In addition to a participant guide and digital access to bonus readings and materials, you will receive:

    • The Board Secretary
    • Meetings and Elections
    • The ABCs of Parliamentary Procedure

  • At the conclusion of the course, we will add the final exam to your course package. You will have 30 days from your live course to go through all the material and complete the final exam. The exam includes 40 multiple-choice questions, is timed (90 minutes), and must be completed in a single session. If you do not pass on your first attempt, you can launch the exam again a second time. The passing score is 70%. At the end of the exam, you will see a learning objective of how you did on each section. Please record this information for future reference​.
     

  • CAI member: $579 | Nonmember: $67​​9 | Join Now!

  • M-203 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix to learn more.​

Select Course Format

  • Connect in person with peers from your chapter, across the country, and around the world. Register early and save.

    For the latest dates and locations, head over to our Education for Managers page.
  • Get the education you need from the comfort of your home, office, or wherever is convenient. Collaborate with your instructor and peers remotely.

    Upcoming Live Virtual M-203 Courses
  • Get the same expert instruction and trusted information but at your pace and on your schedule.

    Register Now