Course Information
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Learn how to become a more ethical and professional community manager.
This interactive, online course (Opens in a new window)discusses the nature of ethics and how it applies to community management. Registrants will learn to apply CAI’s Professional Manager Code of Ethics, examine the fundamental ethical responsibilities of a professional manager, resolve potential conflicts of interest, identify the appropriate response to the potential receipt of gifts and other remuneration, and accurately identify situations where disclosure is necessary. Topics include:- Codes of ethics
- Duty of care and duty of loyalty
- Common ethical challenges faced by community managers
- Consequences of unethical behavior
- Ethical relationships with fellow managers, including competitors
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Four to six hours to complete the course plus four hours of study via reading assignments and webinars. Students have 4 months—120 days from purchase date—to complete the course and take the 60-minute exam to receive credit.
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All materials are included in digital format within the course.
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CAI member: $579 | Nonmember: $679 | Join Now!(Opens in a new window)
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M-300 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix(Opens in a new window) to learn more.