Community Associations Institute (CAI) Introduces 2024 President and Board of Trustees

Falls Church, VA

First international leader ushers in new era of global collaboration and local impact.  

Community Associations Institute, the leading international authority in community association governance, education, and management, is proud to welcome Jeevan D’Mello, CMCA, AMS, LSM, PCAM, chief executive of Zenesis Corp., in Dubai, United Arab Emirates, as its 2024 president. 

D’Mello, the first person from outside the U.S. to hold the post of CAI president, has managed 5 major master planned communities and more than 170 high-rise â€‹communities during his career. Among them was Burj Khalifa, the tallest tower in the world, which he managed during its construction and initial years of occupancy. Now serving as head of an international business consulting company, D’Mello entered the community management industry in 2007, when the UAE passed a law that spurred the birth of the profession in the country. D’Mello was instrumental in the formation of the CAI Middle East Chapter in 2017, and he has spent several years as a CAI faculty member, delivering manager education programs to audiences around the globe.  

“It’s a great honor to be CAI president,” says D’Mello. “I’ve learned everything I know about this business from CAI and our valued members. My goal is to leverage this platform to share the resources CAI offers with professionals around the world. At the same time, I hope professionals in the U.S. also will get an opportunity to learn what happens in other parts of the world, how we handle issues, and how we innovate with the latest technology.” 

D'Mello believes the exchange of information and expertise will enrich community associations and foster innovation. “Together, we can harness a global perspective to empower local community associations and ensure a brighter future for all,” he says. 

Thomas M. Skiba, CAE, CAI's chief executive officer, expresses confidence that all CAI members will benefit from D’Mello’s leadership. “We’re delighted to welcome Jeevan D’Mello as our 2024 president. His international perspective and commitment to knowledge sharing align perfectly with CAI’s values,” says Skiba. “We have so much to learn and share with one another. We look forward to an era of global collaboration and local impact.” 

Melissa Ramsey, CMCA, AMS, LSM, PCAM, of Mosaic Community Consulting in Lancaster, S.C., will serve as president-elect. 

D’Mello and Ramsey will be joined by the following members on the Board of Trustees. 

2024 Board of Trustees 

  • President—Jeevan John D'Mello, CMCA, AMS, LSM, PCAM—Zenesis Corporation—Dubai, UAE  
  • President-elect—Melissa Ramsey, CMCA, AMS, LSM, PCAM—Mosaic Community Consulting—Lancaster, S.C. 
  • Immediate Past President—Vishnu Sharma, CPA—Enumerate Financial Services—Fort Lauderdale, Fla. 
  • *Cameron D. Adams, CMCA, AMS, PCAM—Reston Association—Reston, Va. 
  • *Brian Butler, Esq., CMCA, AMS, PCAM—FirstService Residential Illinois—Chicago 
  • *Staci M. Gelfound, CMCA, AMS, PCAM—WPM Real Estate Management—Owings Mills, Md. 
  • *Melissa Hargrove, CMCA, AMS, LSM, PCAM—INFRAMARK—Cypress, Texas 
  • Michael Johnson, CMCA, AMS, PCAM—HOALiving—Draper, Utah 
  • Jessica Knutsen, CIRMS—USI Insurance Services—Falls Church, Va. 
  • *Matthew C. Kuisle, RS—Reserve Advisors—Tampa, Fla. 
  • Joel W. Meskin, Esq., CIRMS—The McGowan Companies—Fairview Park, Ohio 
  • *Matt D. Ober, Esq.—Richardson|Ober—Pasadena, Calif. 
  • *Joyce Sachs—1219 W. Wynnewood Condominium Association—Wynnewood, Pa. 
  • Mike Wolf—La Fontana Condominium Association—Denver 
  • Kelly Zibell, AMS, PCAM—Divergent Consulting—Morgan Hill, Calif.  

The Board of Trustees is supported by three membership representation groups. These elected members give their constituencies a voice in crafting CAI policy and work to ensure that CAI continues to provide services and benefits that members need and value. 

2024 Business Partners Council 

  • Chair—Jessica Knutsen, CIRMS—USI Insurance Services—Falls Church, Va. 
  • Chair-elect—Matthew C. Kuisle, RS—Reserve Advisors—Tampa, Fla. 
  • Dawn M. Becker-Durnin, CIRMS—Acrisure—Easton, Pa. 
  • *M. Katherine Bushey, Esq.—Kaman & Cusimano—Columbus, Ohio 
  • Noelle Hicks, Esq.—Roberts Markel Weinberg Butler Hailey—Houston 
  • *Kathryn Krupp—Fenton Grant Kaneda & Litt—Irvine, Calif. 
  • Wendy Benner Miller—CAM Construction & Painting—Vacaville, Calif. 
  • q.—Richardson|Ober—Pasadena, Calif. 
  • Sean A. O'Connor, Esq.—Clarkson McAlonis & O'Connor—North Charleston, S.C. 
  • *Jennifer Olson—Centennial Bank—West Palm Beach, Fla. 
  • *Alexandria Pollock, CMCA, AMS, PCAM—BuildingLink—New York 
  • Cheryl Rhine, CIRMS—USI Insurance Services—Andover, N.J. 


2024 Community Association Managers Council 

  • Chair—Kelly Zibell, AMS, PCAM—Divergent Consulting—Morgan Hill, Calif. 
  • Chair-elect—Brian Butler, Esq., CMCA, AMS, PCAM—FirstService Residential Illinois—Chicago 
  • *Leslie Alvarez, CMCA, AMS, LSM, PCAM—Royal Palm Beach, Fla. 
  • *JoAnn Borden, CMCA, AMS, PCAM—Associa Minnesota—Brooklyn Park, Minn. 
  • Anne Calarco, CMCA, AMS, LSM, PCAM—Level Property Management—Las Vegas 
  • *Kara Foley, CMCA, AMS, PCAM—Seabreeze Management Company—Aliso Viejo, Calif. 
  • *Cameo D. Fong, AMS, PCAM—Angel's Site Management Solutions—Kapolei, Hawaii 
  • *Staci M. Gelfound, CMCA, AMS, PCAM—WPM Real Estate Management—Owings Mills, Md. 
  • Melissa Hargrove, CMCA, AMS, LSM, PCAM—INFRAMARK—Cypress, Texas 
  • *Bill Overton, PCAM—Desert Resort Management—Palm Desert, Calif. 
  • *Erik M. Rivera, AMS, PCAM—Manhattan Pacific Management—Beverly Hills, Calif. 
  • Margaret B. Tunstall, CMCA, AMS, PCAM—Genesis Community Management—Glen Allen, Va. 
  • Catherine B. Walston, CMCA, AMS, PCAM—myStreet Community Management—Richmond, Va. 

2024 Homeowner Leaders Council 

  • Chair—Mike Wolf—La Fontana Condominium Association—Denver 
  • Chair-elect—Joyce Sachs—1219 W. Wynnewood Condominium Association—Wynnewood, Pa. 
  • *Sandra Anderson—Green Hill Condominium Association—Wynnewood, Pa. 
  • *Patricia A. Book—Willow Springs Community Association—Fort Collins, Colo. 
  • Gary Burns—Mulholland Heights Homeowners Association—Calabasas, Calif. 
  • *Suzanne Mark—Saw Creek Estates Community Association—East Stroudsburg, Pa. 
  • Lucy Robertson—Artavia HOA—Houston 

*Newly elected/re-elected