M-100: The Essentials of Community Association Management

Course Information

  • Successful community management starts with the essentials! This comprehensive community association management course provides a practical overview for new managers, an essential review for veteran managers, and an advanced course for board members. Successful completion of the M-100 can be the first step toward earning the CMCA credential, awarded by CAMICB. REMINDER: If you are taking M-100 with the intent to eventually sit for the CMCA exam, please visit the CAMICB website for details on their requirements and recommendations.
     

    M-100 topics include:

    • Roles and responsibilities of managers, owners, committees, and the board
    • Management ethics
    • Developing, implementing, and enforcing rules
    • Organizing and conducting board meetings
    • Preparing budgets and funding reserves
    • Assessment collection policies and procedures
    • Collecting delinquent payments
    • Financial statements, reporting methods, and operations
    • Evaluating risk management and insurance programs
    • Implementing maintenance programs
    • Preparing bid requests and identifying key contract provisions
    • Recruiting, selecting, and managing personnel
    • Managing sustainable and developing communities
     

    Course Materials

    Participant guide and digital access to bonus readings and materials

  • CAICaEHead650x150CCIDM01.jpg

    CAI makes it convenient to become a Certified Common Interest Development Manager (CCIDM) in California by completing the 30 hours of California-specific curriculum with our California Manager Education Series. Take advantage of this online series and obtain the skills to effectively manage common interest developments (CID’s) in California. This series includes the required course exams that test competence in common interest development management and provide you the foundation to begin your CID management career. Learn​ more about the CCIDM requirements.​​
     

    California Manager Education Series: Course Length and Format
    Complete the following on-demand virtual courses and pass the exams within 120 days of registering:

    1. Become a CAI member​ and take advantage of the discounted rate for the California Manager Education Series.
       
    2. M-100 California Edition: The Essentials of Community Association Management​* (24 hours total) M-100 also qualifies as a pre-requisite for taking the exam to earn the Certified Manager of Community Associations (CMCA®) certification. The M-100 course (starting in September 2022) includes the California Common Interest Development (CID) Law Course. (8 hours total) The CID Law Course is also available as a separate online course.** (See below)
       
    3. ​California manager webinar modules (6 hours total):

     

    ​Course Materials

    In addition to the participant guide​ and a link with bonus readings and materials, students will receive an extra California-specific handout packet.
     

    ​CID Law Course

    **The CID Law Course​ is also ​available as an eight-hour standalone, self-paced online course as well as a live webinar with your local California CAI Chapter.​
    CAI member: $75 | Nonmember: $95

    *The M-100 currently includes the CID Law Course (24 hours total). If you have taken the M-100 prior to September 2022 (16 hours total), it did not include the CID Law Course. Please contact CAI or your local chapter if you need validation on whether or not you have taken the CID Law Course.
     

    Where are you on the CCIDM path? This is a self-reported certification program. Depending on where you are in your career path, you may have already met some of the qualifications.

    • New managers: See requirements 1-3 above to complete 30 hours of education.
    • CMCA certified: You may already qualify to call yourself a CCIDM. Please review the exact requirements in steps 1-3 above. To ensure you have met all the requirements, we are offering the California manager webinar modules (6 hours) at no additional cost to you. You can register for the webinars in step 3 above. (Please note, these do not count toward continuing education credit as they are exclusively designed for the CCIDM.)
    • Seasoned managers: If you know you have completed all of the requirements in steps 1-3, please proudly use the CCIDM graphic in your signature, on your business cards, and website.​

  • The Illinois Edition of the M-100 satisfies the education requirement for manager licensing in Illinois.

    Course Length and Format
    ​Online Course: Regular M-100 online content plus an additional 8 hour module featuring presentations on ethics, maintenance, parliamentary procedure, insurance, budgeting, and much more. Students have 4 months (120 days)—from purchase date—to complete the course and take the final exam to receive credit.

    Course Materials
    In addition to the participant guide, participants will receive a link with bonus readings and materials.​

  • M-100 de CAI: Aspectos Esenciales de la Administración de Propiedad Horizontal está diseñado para nuevos administradores de edificios en propiedad horizontal o para aquellos con menos de tres años de experiencia. Este curso cubre 10 funciones básicas de la administración de PH, desde el manejo financiero y de las instalaciones, hasta temas legales y de gestión. Al final del curso, los estudiantes tomarán un examen final, basado en la información incluida en este curso. Es necesario obtener una calificación de aprobado para poder recibir créditos por el curso.


     
     
                                                ¡Regístrese hoy!
     

    Este curso cubre:

    • Roles y responsabilidades de los propietarios, comités, y miembros del consejo de administración. 
    • 10 pasos para desarrollar reglas.
    • Cómo mantener registros para el apoyo legal de las acciones del consejo de administración. 
    • El rol del Administrador en la organización, y su asistencia con las reuniones miembros del consejo de administración. ​
    • El rol del Administrador con la preparación del presupuesto.
    • Siete características de una política de cobranza efectiva.​
    • Resumen de las operaciones financieras.
    • Características del seguro como contrato.
    • Cómo desarrollar registros de mantenimiento efectivos.
    • Cómo establecer cinco programas básicos de mantenimiento.
    • Cómo evaluar sus sistemas y esfuerzos de gestión.
    • Cómo preparar una solicitud de oferta para RFP (Solicitud de Propuesta).
    • Disposiciones contractuales claves.
    • Reclutamiento y selección de personal

  • At the conclusion of the course, we will add the final exam to your course package. You will have 30 days from your live course to go through all the material and complete the final exam. The exam includes 100 multiple-choice questions, is timed (120 minutes), and must be completed in a single session. If you do not pass on your first attempt, you can launch the exam again a second time. The passing score is 70%. At the end of the exam, you will see a learning objective of how you did on each section. Please record this information for future reference.

  • CAI member: $579 | Nonmember: $679 | Join Now!

  • M-100 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix to learn more.​

Select Course Format

  • Connect in person with peers from your chapter, across the country, and around the world. Register early and save.

    For the latest dates and locations, head over to our Education for Managers page.

  • Get the education you need from the comfort of your home, office, or wherever is convenient. Collaborate with your instructor and peers remotely.

    Upcoming Live Virtual M-100 Courses
  • Get the same expert instruction and trusted information but at your pace and on your schedule.

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