M-201: Facilities Management

Course Information

  • Learn how to preserve and enhance your association’s property and prepare for emergencies.
    This course provides a hands-on approach to help you analyze, evaluate, communicate, and plan for property maintenance. Your community will benefit from your increased understanding of the various types of maintenance—routine, preventive, emergency, corrective and scheduled. Topics include:

    • Evaluating existing maintenance programs and management controls
    • Analyzing maintenance contracts
    • Overseeing maintenance of common areas and using checklists and reports
    • Making maintenance requests and recommendations to the board
    • Identifying the basic elements of a disaster plan
    • Preparing a request for proposal, including bid specifications
    • Monitoring fulfillment of a contract
    • Interpreting and invoking contract warranties
    • Understanding the concept of sustainable lifestyles
    • ​Using a reserve study for ongoing maintenance needs

    • Virtual Edition (Zoom): 2 days | 12-3 p.m. ET both days​
    • Classroom Edition: 1.5 day blended learning course:
      • Day 1: 9 a.m. - 5 p.m. (in the classroom)
      • Half-day: Online content including a multiple-choice examination. The exam and online material must be completed within 30 days of the live course. Results will be available immediately after completing the exam. The half-day program, including the exam, can be taken from home, office, or anywhere with an internet connection.
    • Online Course: 4-6 hours t​o complete the course, plus 4 hours of study via reading assignments and webinars. Students have 4 months—120 days from purchase date—to complete the course and take the 60-minute exam to receive credit.​

  • In addition to a participant guide and digital access to bonus readings and materials, you will receive:

    • Bids and Contracts
    • Natural Disasters
    • Reserve Funds

  • At the conclusion of the course, we will add the final exam to your course package. You will have 30 days from your live course to go through all the material and complete the final exam. The exam includes 45 multiple-choice questions, is timed (90 minutes), and must be completed in a single session. If you do not pass on your first attempt, you can launch the exam again a second time. The passing score is 70%. ​At the end of the exam, you will see a learning objective of how you did on each section. Please record this information for future reference​.

  • CAI member: $579 | Nonmember: $67​9 | Join Now!

  • M-201 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix to learn more.​

Select Course Format

  • Connect in person with peers from your chapter, across the country, and around the world. Register early and save.

    For the latest dates and locations, head over to our Education for Managers page.

  • Get the education you need from the comfort of your home, office, or wherever is convenient. Collaborate with your instructor and peers remotely.

    Upcoming Live Virtual M-201 Courses
  • Get the same expert instruction and trusted information but at your pace and on your schedule.

    Register Now