M-204: Community Governance

Course Information

  • Learn how to avoid legal problems and gain cooperation when establishing guidelines.
    This course covers the legal basis of community rules, policies, and procedures. You’ll gain a better understanding of board and management responsibilities and a better grasp of the community association as a legal entity. Learn how to advise and support your board and how to revise policies and procedures to comply with current laws and recommended management practices. Topics include:

    • Developing and enforcing rules
    • Using an attorney or other professional advisor
    • Conflicts of interest and ethics
    • Reviewing and amending governing documents
    • Statutes and case law affecting community management
    • Fiduciary responsibilities of association boards, committees and managers
    • Management contracts

    • Virtual Edition (Zoom): 2 days | 12-3 p.m. ET both days​
    • Classroom Edition: 2 days | 9 a.m. - 5 p.m. both days.
    • Online Course: 4-6 hours to complete the course, plus 4 hours of study via reading assignments and discussion boards. Students have 4 months—120 days from purchase date—to complete the course and take the 60-minute exam to receive credit.

  • In addition to a participant guide and digital access to bonus readings and materials, you will receive:

    • CAI Guide for Association Practitioners: Conflicts of ​Interest

  • At the conclusion of the course, we will add the final exam to your course package. You will have 30 days from your live course to go through all the material and complete the final exam. The exam includes 40 multiple-choice questions, is timed (90 minutes), and must be completed in a single session. If you do not pass on your first attempt, you can launch the exam again a second time. The passing score is 70%. At the end of the exam, you will see a learning objective of how you did on each section. Please record this information for future reference​.

  • CAI member: $579 | Nonmember: $67​9 | Join Now!

  • M-204 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix to learn more.​

Select Course Format

  • Connect in person with peers from your chapter, across the country, and around the world. Register early and save.

    For the latest dates and locations, head over to our Education for Managers page.
  • Get the education you need from the comfort of your home, office, or wherever is convenient. Collaborate with your instructor and peers remotely.

    Upcoming Live Virtual M-204 Courses
  • Get the same expert instruction and trusted information but at your pace and on your schedule.

    Register Now