M-320: High-Rise Maintenance and Management

Course Information

  • Learn how to address the unique challenges of multi-story communities.
    This course provides an in-depth understanding of the unique management needs of a high-rise building. You’ll experience hands-on learning through on-site building visits and walkthroughs of a central plant, roof, and recreational facilities. See major systems in operation and discuss maintenance operations and procedures with building staff. Topics include:

    • Physical elements of a high-rise building
    • Multi-story construction and maintenance
    • High-rise community operations
    • Common areas and recreational facilities

  • Virtual Edition (Zoom): 2 days | 12-3 p.m. ET both days​
    Classroom Edition: 2 days | 9 a.m. - 5 p.m. both days
    Online Course: 6-8 hours to complete the course, plus 4 hours of study via reading assignments. Students have 4 months—120 days from the purchase date—to complete the course and take the 60-minute​ exam to receive credit.​

  • Participant guide and digital access to bonus readings and materials

  • Students have 30 days from the live course to complete an online M-300 verification question and evaluation to ensure you get credit for this course. You must complete both items to receive credit.

  • CAI member: $579 | Nonmember: $67​​9 | Join Now!

  • M-320 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix to learn more.​

Select Course Format

  • Connect in person with peers from your chapter, across the country, and around the world. Register early and save.

    For the latest dates and locations, head over to our Education for Managers page.
  • Get the education you need from the comfort of your home, office, or wherever is convenient. Collaborate with your instructor and peers remotely.

    Upcoming Live Virtual M-320 Courses
  • Get the same expert instruction and trusted information but at your pace and on your schedule.