M-360: Leadership Practices in Building Community

Course Information

  • Learn how to create a more cooperative community.
    This course teaches you the management strategies that build better community relations. You’ll learn how to help your community members develop social and problem-solving skills and foster greater participation in the community. It will also help develop the leadership skills that can increase your job satisfaction and enhance your career growth. Topics include:

    • Fostering community participation
    • Developing a community mission statement
    • Promoting positive interaction among community members
    • Cultivating personal leadership skills

  • Virtual Edition (Zoom): 2 days | 12-3 p.m. ET both days
    Classroom Edition: 1.5 days | Day 1: 9 a.m. - 5 p.m. | Day 2: 9 a.m. - 12 Noon​

  • In addition to a participant guide and a link​ with bonus readings and materials, you will receive:

    • Building Co​mmunity

  • Students have 30 days from the live course to complete an online M-300 verification question and evaluation to ensure you get credit for this course. You must complete both items to receive credit.

  • CAI member: $579 | Nonmember: $67​​9 | Join Now!

  • M-360 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix to learn more.​

Select Course Format

  • Connect in person with peers from your chapter, across the country, and around the world. Register early and save.

    For the latest dates and locations, head over to our Education for Managers page.
  • Get the education you need from the comfort of your home, office, or wherever is convenient. Collaborate with your instructor and peers remotely.

    Upcoming Live Virtual M-360 Courses
  • The M-360 is a unique course that requires live instruction from an experienced member of the CAI faculty. It is not currently offered as an online course.