M-380: Litigation Training for Managers

Course Information

  • Learn how to prepare for the possibility of litigation.

    This course covers the many topics leading up to, during, and following litigation and what the community manager can do to be prepared for any situation. Topics include:

    • Preparing and responding to the possibility, likelihood, and reality of litigation
    • Understanding the discovery process
    • Selecting, preparing, and rebutting expert witnesses
    • Using alternative dispute resolution
    • Preparing for trial and testifying in court
    • Evaluating post-trial realities and options

  • Classro​om Edition: 1.5 days | Day 1: 9 a.m. - 5 p.m. | Day 2: 9 a.m. - 12 Noon

  • Participant guide and digital access to articles and additional resources

  • Students have 30 days from the live course to complete an online M-300 verification question and evaluation to ensure you get credit for this course. You must complete both items to receive credit.

  • CAI manager member: $579 | nonmember: $67​​9 | Join Now!

  • M-380 provides continuing education credit for the CMCA, AMS, and PCAM. Review the Continuing Education Course Matrix to learn more.​

Select Course Format

  • Connect in person with peers from your chapter, across the country, and around the world. Register early and save.

    For the latest dates and locations, head over to our Education for Managers page.
  • The M-380 is a unique course that requires live, in-person instruction from an experienced member of the CAI faculty. It is not currently offered as an Live Virtual course.
  • The M-380 is a unique course that requires live instruction from an experienced member of the CAI faculty. It is not currently offered as an online course.