Rather than David-versus-Goliath conflicts, as occasionally portrayed in the media, disputes in community associations are disagreements among people. Differences of opinion among homeowners, or between individual homeowners and their community associations, often reflect the challenge of balancing the preferences of the individual homeowner with the best interests of the community as a whole. Managing this critical and delicate balance is often the essence of effective community leadership and frequently the greatest challenge facing volunteer boards.
Community association governing documents—typically bylaws or convenants, conditions and restrictions (CC&Rs)—protect all homeowners. People living in an association-governed community have contractually agreed to adhere to the rules in that community. CC&Rs are created to maintain community standards, protect property values and encourage a sense of community stewardship. They would cease to exist if the majority of residents did not want them.
The importance of complying with association rules cannot be overstated. They are developed and enforced so associations can meet the established expectations of all homeowners. At the same time, we advocate open, constructive and respectful dialogue and urge all parties to be reasonable, flexible and open to compromise when disagreements do arise.
Communication and education are critical elements of successful homeowner-community association relations—and the best way to minimize misunderstanding and uncertainty. Education involves making every effort to convey timely, understandable information about codes, policies and procedures to all homeowners and non-owner residents. Open communication, both to and from association leaders, is the best way to identify and resolve issues before they become open conflicts.
Rather than taking sides in individual disputes, CAI’s mission is to foster vibrant, responsive, competent community associations. One way we do that is by encouraging homeowner involvement. Whether a community is self-managed or able to hire professional management services, active homeowner involvement is essential. We reap from our communities what we are willing to put into them, in terms of both quality of life and our financial investment. Volunteer to help, serve on a committee or run for a seat on the governing board. It’s your home and your neighborhood!
See From Good to Great, a downloadable brochure that includes:
- Rights and Responsibilities for better Communities
- Community Association Governance Guidelines
- Model Code of Ethics for Community Association Board Members
- Community Association Fundamentals.