Annual Maintenance FAQs

  • Your annual maintenance fee is based on your membership status. Please ensure you have the correct membership type by April 1 each year or you may be charged the nonmember rate on your invoice.

      Individual manager member Nonmember
    AMS* $105 $330
    PCAM $180 $405
    LSM $75 $300
      Business partner affiliate Nonmember
    RS $130 $365
    CIRMS $120 $255
      Management company member Nonmember
    AAMC $180 $410

    *If you hold an active PCAM designation as well as an AMS designation, you will not be charged the AMS annual maintenance fee.

  • You may print a copy of your invoice by logging into your account and clicking the Manage link in the invoice column of the My Designations section​ or contact customer service at 1-888-224-4321.

  • View your redesignation date under the My Designations section of your account or contact customer service at 1-888-224-4321.

  • NO. If you mail redesignation paperwork with your invoice, we will not receive it and you will not receive credit for your redesignation.

    Mail your invoice and payment to: CAI, P.O Box 748562, Atlanta, GA. 30374-8562.

    Mail your redesignation paperwork and supporting documentation to: Community Associations Institute, Credentialing, 6402 Arlington Blvd., Ste. 500, Falls Church, VA 22042.

    Please note: If you hold either an AMS or PCAM designation and your redesignation is due, in the My Designations section of your account, a link stating Redesignate will be under the Manage column. If an invoice is unpaid, you will be asked to pay your annual maintenance fee as part of the online redesignation process. Please do not complete the redesignation process and close the browser before paying, as your redesignation will not be accepted.

  • NO. Maintenance fee payments are not refundable.

  • Contact customer service at 1-888-224-4321 or [email protected]. They will correct your membership status or assist you in becoming a CAI member. Once your membership status has been corrected, please email [email protected] with this information and your invoice will be manually adjusted. Please do not pay for your invoice before your membership is active and your invoice has been adjusted.

  • The maintenance fee is due every year on Aug. 1, regardless of the redesignation date on your ID card.

Disclaimer: CAI credential and accreditation programs are trademarks of CAI. Misuse of CAI trademarks, credentials, or other copyrighted materials without proper authorization is a violation of CAI policy and federal law.