Webinar FAQs

Frequently Asked Questions

  • Interactive, online programs that are hosted by industry experts and cover hot topics, best practices, and subjects of special interest for community association leaders.

  • See our schedule of upcoming events.

  • CAI has a catalog of 500+ webinars on various topics, each of which offer continuing education toward CAI manager credentials. Browse CAI's archived webin​ars.

  • On the scheduled date and time, participants will log on to view the presentation. Participants may contribute to the discussion and participate in the Q&A. To log on, you must have an Internet connection and a phone line or computer speakers. Instructions for accessing the webinar will be sent via e-mail prior to the start of the program. If you miss the live presentation, you can access the archived version online at your convenience.

  • Webinars are a convenient and cost-effective way for members and their colleagues to participate in a seminar with our industry's leading experts in the comfort of their own office or home.

  • Yes! Registering for and attending a CAI webinar counts for 1 credit per hour toward:

    • CMCA recertification
    • AMS redesignation
    • PCAM redesignation

    Most CAI webinars are 60 minutes long and provide 1 credit toward recertification/redesignation. You can see the number of credits for each webinar within the description of each product page​.

    Additionally, every three hours of completed webinars counts as five points toward earning the PCAM. There is no limit to the number of webinar hours that can be used toward the PCAM​​ application. Please note, you cannot get credit twice for the same webinar, so please check your Classes and Events page for the full list of webinars you have completed before registering for another webinar.​​

    Note: You mus be personally registered for a webinar in order to receive credit.

  • CAI offers specific programs for community managers and board members and information sessions promoting CAI initiatives. Some of the topics CAI has addressed include legal issues, environmental sustainability, ethics, preventing fraud and embezzlement, managing high-rise and mixed-use associations, and much more!